Terms of Service

Last updated: 17 October 2026

1. Agreement to terms

By using the GrenX website, customer portal, or booking system, you agree to these terms. If you do not agree, please do not use the site.

2. Use of the site

You may use the site for lawful purposes only. You must not attempt to disrupt the site, access restricted areas, or use it to send spam or harmful content.

3. Bookings and appointments

Workshop bookings made through the site are requests until confirmed by GrenX staff. We will contact you to confirm the date, time, and any preparation required. Cancellations or rescheduling requests submitted through the portal are also subject to staff confirmation.

4. Quotes and pricing

Any quote provided through the site is an estimate based on the information supplied. Final pricing depends on inspection, parts availability, and the specific work required. All prices are in Australian dollars and include GST where applicable.

5. Intellectual property

All content on this site — including text, images, logos, and code — is owned by or licensed to GrenX and is protected by Australian and international intellectual property laws. You may not copy, reproduce, or distribute it without our permission.

6. Warranties and liability

We provide the site and our services on a reasonable-care basis. To the extent permitted by law, GrenX is not liable for indirect, incidental, or consequential losses arising from the use of the site or any booking, quote, or service arranged through it.

7. Third-party services

The site may link to or rely on third-party services (for example, payment, email, SMS, or calendar providers). Those services have their own terms, and we are not responsible for their availability or actions.

8. Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page, and continued use of the site means you accept the updated terms.

9. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of New South Wales.

10. Contact us

For questions about these terms, contact info@grenx.com.au.